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	<title>Comments for DingoAccess</title>
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	<link>http://www.dingoaccess.com</link>
	<description>Random thoughts, stories and ideas from Roger Hudson of Web Usability</description>
	<pubDate>Wed, 10 Mar 2010 02:21:53 +0000</pubDate>
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		<title>Comment on Government 2.0 Draft Report and Accessibility by Roger</title>
		<link>http://www.dingoaccess.com/accessibility/government-20-draft-report-and-accessibility/comment-page-1/#comment-464</link>
		<dc:creator>Roger</dc:creator>
		<pubDate>Tue, 16 Feb 2010 03:32:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.dingoaccess.com/?p=348#comment-464</guid>
		<description>Thanks Craig for bringing the Final Report to our attention.

The Draft Report was released just before I left for an extended holiday with my family and we were still away when the Final Report was released. The article specifically refers to the Draft Report, I made this clear in the article title and I repeatedly refer to it as the Draft report in the article. I wrote this response to the Draft Report because I felt that the Draft report suggests the Government 2.0 Taskforce did not fully understand the concept of 'social inclusion' and the Draft Report did not adequately address the issues of accessibility.

I agree the Terms of Reference do not include "Arguing the Case for Social Inclusion". However, the terms of reference require the Taskforce to advise and assist the Government to do a number of things: The first is to, &lt;em&gt;"make government information more accessible and usable…"&lt;/em&gt;. And the second is to, &lt;em&gt;"make government more consultative, participatory and transparent… "&lt;/em&gt;. Frankly, without embracing the notion of Social Inclusion I don't see how it is possible to satisfy these two criteria for surely in a Gov 2.0 world the needs and abilities of all Australians have to be considered.
 
I did read the report, 'Enhancing the Discoverability &amp; Accessibility of Government Information', commissioned by the Taskforce and agree with most of its observations and conclusions. Nowhere in this report however, did I see the suggestion that agencies should be able to &lt;em&gt;"elect to proceed with a project that is not fully (WCAG) compliant"&lt;/em&gt; (as suggested in both the Draft and Final reports). Rather, the 'Enhancing the Discoverability &amp; Accessibility' report argues for greater compliance with WCAG 2.0 and urges compliance be applied retrospectively (not something I fully agree with).

I haven't had the time to fully consider the Final Report of the Taskforce, but I am relieved to see that it does acknowledge the "Disability Discrimination Act" and appears to give greater consideration to issues of accessibility. However, it seems to me the final report is still more interested in arguing the case against accessibility rather that exploring ways to make web 2.0 accessible to all. 

The Final Report still recommends agencies should not need to comply with accessibility guidelines when they believe, &lt;em&gt;"strict compliance with WCAG accessibility guidelines risks preventing a project from proceeding."&lt;/em&gt; The recommendation now goes onto suggest agencies provide &lt;em&gt;"plans for compliance within a reasonable timeframe"&lt;/em&gt; a small improvement on &lt;em&gt;"plans for future compliance"&lt;/em&gt; as was the case with the Draft Report.</description>
		<content:encoded><![CDATA[<p>Thanks Craig for bringing the Final Report to our attention.</p>
<p>The Draft Report was released just before I left for an extended holiday with my family and we were still away when the Final Report was released. The article specifically refers to the Draft Report, I made this clear in the article title and I repeatedly refer to it as the Draft report in the article. I wrote this response to the Draft Report because I felt that the Draft report suggests the Government 2.0 Taskforce did not fully understand the concept of &#8217;social inclusion&#8217; and the Draft Report did not adequately address the issues of accessibility.</p>
<p>I agree the Terms of Reference do not include &#8220;Arguing the Case for Social Inclusion&#8221;. However, the terms of reference require the Taskforce to advise and assist the Government to do a number of things: The first is to, <em>&#8220;make government information more accessible and usable…&#8221;</em>. And the second is to, <em>&#8220;make government more consultative, participatory and transparent… &#8220;</em>. Frankly, without embracing the notion of Social Inclusion I don&#8217;t see how it is possible to satisfy these two criteria for surely in a Gov 2.0 world the needs and abilities of all Australians have to be considered.</p>
<p>I did read the report, &#8216;Enhancing the Discoverability &amp; Accessibility of Government Information&#8217;, commissioned by the Taskforce and agree with most of its observations and conclusions. Nowhere in this report however, did I see the suggestion that agencies should be able to <em>&#8220;elect to proceed with a project that is not fully (WCAG) compliant&#8221;</em> (as suggested in both the Draft and Final reports). Rather, the &#8216;Enhancing the Discoverability &amp; Accessibility&#8217; report argues for greater compliance with WCAG 2.0 and urges compliance be applied retrospectively (not something I fully agree with).</p>
<p>I haven&#8217;t had the time to fully consider the Final Report of the Taskforce, but I am relieved to see that it does acknowledge the &#8220;Disability Discrimination Act&#8221; and appears to give greater consideration to issues of accessibility. However, it seems to me the final report is still more interested in arguing the case against accessibility rather that exploring ways to make web 2.0 accessible to all. </p>
<p>The Final Report still recommends agencies should not need to comply with accessibility guidelines when they believe, <em>&#8220;strict compliance with WCAG accessibility guidelines risks preventing a project from proceeding.&#8221;</em> The recommendation now goes onto suggest agencies provide <em>&#8220;plans for compliance within a reasonable timeframe&#8221;</em> a small improvement on <em>&#8220;plans for future compliance&#8221;</em> as was the case with the Draft Report.</p>
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		<title>Comment on Government 2.0 Draft Report and Accessibility by CraigThomler</title>
		<link>http://www.dingoaccess.com/accessibility/government-20-draft-report-and-accessibility/comment-page-1/#comment-463</link>
		<dc:creator>CraigThomler</dc:creator>
		<pubDate>Mon, 15 Feb 2010 20:46:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.dingoaccess.com/?p=348#comment-463</guid>
		<description>Hi Roger,

It appears from your comments above that you are only referencing the Taskforce's draft report.

I recommend that you both review their Final Report (released 22 December 2009) and the Terms of Reference for the Gov 2.0 Taskforce to understand the basis on which they reported and the specific goals of their report. "Arguing the case for social inclusion", which seems to be the measure by which you have decided to judge the report, is not listed in the Terms of Reference.

The Terms of Reference is available in http://gov2.net.au/about/ or within their Final Report at http://gov2.net.au/report/.

I believe you should also review the ways in which the Gov 2.0 Taskforce could apply the $2.4 million of Microsoft funds available to it. The Project reports were the direct outcomes of this budget. The first considered accessibility to some extent and other reports touched on the topic. These should be considered when assessing the level of engagement by the Taskforce on the topic of accessibility (http://gov2.net.au/projects/)

I don't know if an organisation such as yours suggested a project to the Taskforce for funding that looked at the accessibility of social media in detail, but if not it was a missed opportunity.

Cheers,

Craig</description>
		<content:encoded><![CDATA[<p>Hi Roger,</p>
<p>It appears from your comments above that you are only referencing the Taskforce&#8217;s draft report.</p>
<p>I recommend that you both review their Final Report (released 22 December 2009) and the Terms of Reference for the Gov 2.0 Taskforce to understand the basis on which they reported and the specific goals of their report. &#8220;Arguing the case for social inclusion&#8221;, which seems to be the measure by which you have decided to judge the report, is not listed in the Terms of Reference.</p>
<p>The Terms of Reference is available in <a href="http://gov2.net.au/about/" rel="nofollow">http://gov2.net.au/about/</a> or within their Final Report at <a href="http://gov2.net.au/report/" rel="nofollow">http://gov2.net.au/report/</a>.</p>
<p>I believe you should also review the ways in which the Gov 2.0 Taskforce could apply the $2.4 million of Microsoft funds available to it. The Project reports were the direct outcomes of this budget. The first considered accessibility to some extent and other reports touched on the topic. These should be considered when assessing the level of engagement by the Taskforce on the topic of accessibility (http://gov2.net.au/projects/)</p>
<p>I don&#8217;t know if an organisation such as yours suggested a project to the Taskforce for funding that looked at the accessibility of social media in detail, but if not it was a missed opportunity.</p>
<p>Cheers,</p>
<p>Craig</p>
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		<title>Comment on Social Inclusion for the Web by Michael Lockrey</title>
		<link>http://www.dingoaccess.com/accessibility/social-inclusion-for-the-web/comment-page-1/#comment-462</link>
		<dc:creator>Michael Lockrey</dc:creator>
		<pubDate>Sun, 14 Feb 2010 10:42:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.dingoaccess.com/?p=340#comment-462</guid>
		<description>I look forward to the future post on the Government's web 2.0 report. As a profoundly Deaf man, it is a real concern that the report authors "don't appear to get social inclusion". Technology has the potential to be a great leveller when it comes to promoting and enabling social inclusion, but well entrenched community attitudes will need to change fast and there needs to be more involvement from those who are isolated in the community (i.e. People such as myself who live and breathe social inclusion every day!)</description>
		<content:encoded><![CDATA[<p>I look forward to the future post on the Government&#8217;s web 2.0 report. As a profoundly Deaf man, it is a real concern that the report authors &#8220;don&#8217;t appear to get social inclusion&#8221;. Technology has the potential to be a great leveller when it comes to promoting and enabling social inclusion, but well entrenched community attitudes will need to change fast and there needs to be more involvement from those who are isolated in the community (i.e. People such as myself who live and breathe social inclusion every day!)</p>
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		<title>Comment on Social Inclusion for the Web by Jamie Knight</title>
		<link>http://www.dingoaccess.com/accessibility/social-inclusion-for-the-web/comment-page-1/#comment-455</link>
		<dc:creator>Jamie Knight</dc:creator>
		<pubDate>Sun, 07 Feb 2010 23:44:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.dingoaccess.com/?p=340#comment-455</guid>
		<description>Hello,

Interetsing post, i think one of the things about the web is the way it helps with social inclusion by in a way removing other social barriers, i myself have autism and i communicate most effectively online, sites like wrongplanet and the multiple autism chatrooms and IRC channels have been a HUGE part of my social network for year! This one one of the ways that technology empowers people to help themselves and become less dependent on the world!

^licks^

Jamie &amp; Lion</description>
		<content:encoded><![CDATA[<p>Hello,</p>
<p>Interetsing post, i think one of the things about the web is the way it helps with social inclusion by in a way removing other social barriers, i myself have autism and i communicate most effectively online, sites like wrongplanet and the multiple autism chatrooms and IRC channels have been a HUGE part of my social network for year! This one one of the ways that technology empowers people to help themselves and become less dependent on the world!</p>
<p>^licks^</p>
<p>Jamie &amp; Lion</p>
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		<title>Comment on Telstra Shambles by nel</title>
		<link>http://www.dingoaccess.com/society/telstra-shambles/comment-page-1/#comment-419</link>
		<dc:creator>nel</dc:creator>
		<pubDate>Fri, 04 Dec 2009 03:05:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.dingoaccess.com/?p=218#comment-419</guid>
		<description>thank you so very much, I have been feeling a bit down today and reading your story and neens gave me a good laugh, only because I can relate to it, and you must be a very patient person. I left telstra years ago swearing I would never go back after being charged hundreds of dollars for downloads when I wasn't online, they have now removed that part from there website, but came home one afternoon and was informed that we are now back with them with a 2 year contract it's a real good deal. well as for telstra's wonderful service and commitment to customer service nothing has changed, all the promises made when signing up never eventuated, half price internet first 12 months - been overcharged $10 normal price, free modem - charged, free local calls - charged. told me I could have second line for free, guess what. charged not to mention second email address - charged. I have emailed them but never get reply, as soon as contract up GOODBYE TELSTRA.</description>
		<content:encoded><![CDATA[<p>thank you so very much, I have been feeling a bit down today and reading your story and neens gave me a good laugh, only because I can relate to it, and you must be a very patient person. I left telstra years ago swearing I would never go back after being charged hundreds of dollars for downloads when I wasn&#8217;t online, they have now removed that part from there website, but came home one afternoon and was informed that we are now back with them with a 2 year contract it&#8217;s a real good deal. well as for telstra&#8217;s wonderful service and commitment to customer service nothing has changed, all the promises made when signing up never eventuated, half price internet first 12 months - been overcharged $10 normal price, free modem - charged, free local calls - charged. told me I could have second line for free, guess what. charged not to mention second email address - charged. I have emailed them but never get reply, as soon as contract up GOODBYE TELSTRA.</p>
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		<title>Comment on Memories of Berlin by Tom Voirol</title>
		<link>http://www.dingoaccess.com/news/memories-of-berlin/comment-page-1/#comment-406</link>
		<dc:creator>Tom Voirol</dc:creator>
		<pubDate>Sun, 08 Nov 2009 08:51:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.dingoaccess.com/?p=281#comment-406</guid>
		<description>I loved your account, Roger. 

Despite living in Switzerland at the time, I only visited Berlin a few years later, when it was already a gigantic construction site.

Your recollection here filled in some gaps between the frantic news footage and the guns-blazing development of my visit.</description>
		<content:encoded><![CDATA[<p>I loved your account, Roger. </p>
<p>Despite living in Switzerland at the time, I only visited Berlin a few years later, when it was already a gigantic construction site.</p>
<p>Your recollection here filled in some gaps between the frantic news footage and the guns-blazing development of my visit.</p>
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		<title>Comment on WCAG 2.0 and Accessibility Supported by Hanna Kutcher</title>
		<link>http://www.dingoaccess.com/accessibility/wcag-20-and-accessibility-supported/comment-page-1/#comment-297</link>
		<dc:creator>Hanna Kutcher</dc:creator>
		<pubDate>Mon, 12 Oct 2009 17:03:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.dingoaccess.com/?p=260#comment-297</guid>
		<description>Standards don't make anyone design accessible sites; social pressure does. In the US, companies care about Section 508, a worthless, 11-years-outdated set of guidelines, not because they care about accessibility (and certainly not because these guidelines promote modern-day accessibility in any way) but because Section 508 compliance is the law (for anyone dealing with the government or accepting government money) and breaking the law is viewed by society to be unacceptable. Society determines if it's acceptable to hit a pregnant woman in the stomach, hang a black man, kill a lesbian, or torment a guide dog. Standards just don't have gravity; they're "good ideas." Until society decides that nothing short of universal access is acceptable, writes it into law, and stands by those laws in court (meaning organizations like the National Federation of the Blind continue to win cases), accessibility will remain a buzzword.</description>
		<content:encoded><![CDATA[<p>Standards don&#8217;t make anyone design accessible sites; social pressure does. In the US, companies care about Section 508, a worthless, 11-years-outdated set of guidelines, not because they care about accessibility (and certainly not because these guidelines promote modern-day accessibility in any way) but because Section 508 compliance is the law (for anyone dealing with the government or accepting government money) and breaking the law is viewed by society to be unacceptable. Society determines if it&#8217;s acceptable to hit a pregnant woman in the stomach, hang a black man, kill a lesbian, or torment a guide dog. Standards just don&#8217;t have gravity; they&#8217;re &#8220;good ideas.&#8221; Until society decides that nothing short of universal access is acceptable, writes it into law, and stands by those laws in court (meaning organizations like the National Federation of the Blind continue to win cases), accessibility will remain a buzzword.</p>
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		<title>Comment on WCAG 2.0 and Accessibility Supported by Cris</title>
		<link>http://www.dingoaccess.com/accessibility/wcag-20-and-accessibility-supported/comment-page-1/#comment-215</link>
		<dc:creator>Cris</dc:creator>
		<pubDate>Tue, 29 Sep 2009 23:27:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.dingoaccess.com/?p=260#comment-215</guid>
		<description>Roger well done. I agree with you about the moratorium on previously published material, although there will be exceptions where material, which is needed and is current, should be made fully accessible. I manage online services for a federal government agency and the requirements for accessibility and useability are mandatory, but due to the amount of material generated and published looking backwards is not possible. One can only do the best one can within the parameters of their operating environment.</description>
		<content:encoded><![CDATA[<p>Roger well done. I agree with you about the moratorium on previously published material, although there will be exceptions where material, which is needed and is current, should be made fully accessible. I manage online services for a federal government agency and the requirements for accessibility and useability are mandatory, but due to the amount of material generated and published looking backwards is not possible. One can only do the best one can within the parameters of their operating environment.</p>
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		<title>Comment on Adopting WCAG 2 by Neil Osman</title>
		<link>http://www.dingoaccess.com/accessibility/adopting-wcag-2/comment-page-1/#comment-214</link>
		<dc:creator>Neil Osman</dc:creator>
		<pubDate>Tue, 29 Sep 2009 13:01:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.dingoaccess.com/?p=195#comment-214</guid>
		<description>I know that The Standards Institution of Israel (http://www.sii.org.il/20-EN/SII_EN.aspx), decided to adopt WCAG 2.0 as a recommendation.</description>
		<content:encoded><![CDATA[<p>I know that The Standards Institution of Israel (http://www.sii.org.il/20-EN/SII_EN.aspx), decided to adopt WCAG 2.0 as a recommendation.</p>
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		<title>Comment on WCAG 2.0 and Accessibility Supported by EJP</title>
		<link>http://www.dingoaccess.com/accessibility/wcag-20-and-accessibility-supported/comment-page-1/#comment-210</link>
		<dc:creator>EJP</dc:creator>
		<pubDate>Mon, 28 Sep 2009 14:37:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.dingoaccess.com/?p=260#comment-210</guid>
		<description>I don't think the issue is whether we ignore new tech or not - we really can't. 

To me the problem is how to ensure that accessibility can be incorporated into the new tech. More importantly, how can we help the "amateur" user (instructors, teens, grandma) create accessible content without attending a week-long seminar?

For instance, you can create a tagged PDF, but only if you invest in the full-featured Adobe Acrobat Professional. Using the daefulat  Print as PDF doesn't cut it (at least not on a Mac), even if you begin with a Word file with Heading 1/Heading 2 within it. To make it worse, accessibility is buried under an "Advanced" option.

If you're NOT a Web Professional (and most generators of PDF files are not Web professionals), it sounds like a rip off and a major pain. No wonder most PDF files are in accessible. It won't improve until Adobe or a competitor builds in default options for accessibility in a PDF like in Dreamweaver...and makes it cheap.

So...since most HTML editors like Dreamweaver, now enhance accessibility, I do recommend using HTML whenever possible at the moment to anyone creating content.

P.S. Flash requires a LOT of Actionscript know-how and fiddling to implement key items like keyboard functionality. I don't see that many accessible Flash objects will be created until Adobe implements the kind of easy accessibility checks that are in Dreamweaver.</description>
		<content:encoded><![CDATA[<p>I don&#8217;t think the issue is whether we ignore new tech or not - we really can&#8217;t. </p>
<p>To me the problem is how to ensure that accessibility can be incorporated into the new tech. More importantly, how can we help the &#8220;amateur&#8221; user (instructors, teens, grandma) create accessible content without attending a week-long seminar?</p>
<p>For instance, you can create a tagged PDF, but only if you invest in the full-featured Adobe Acrobat Professional. Using the daefulat  Print as PDF doesn&#8217;t cut it (at least not on a Mac), even if you begin with a Word file with Heading 1/Heading 2 within it. To make it worse, accessibility is buried under an &#8220;Advanced&#8221; option.</p>
<p>If you&#8217;re NOT a Web Professional (and most generators of PDF files are not Web professionals), it sounds like a rip off and a major pain. No wonder most PDF files are in accessible. It won&#8217;t improve until Adobe or a competitor builds in default options for accessibility in a PDF like in Dreamweaver&#8230;and makes it cheap.</p>
<p>So&#8230;since most HTML editors like Dreamweaver, now enhance accessibility, I do recommend using HTML whenever possible at the moment to anyone creating content.</p>
<p>P.S. Flash requires a LOT of Actionscript know-how and fiddling to implement key items like keyboard functionality. I don&#8217;t see that many accessible Flash objects will be created until Adobe implements the kind of easy accessibility checks that are in Dreamweaver.</p>
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